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Q: How do I enroll in Online Bill Pay?
A: You can enroll in three easy steps:
Q: How do I start using Online Bill Pay?
- Access and log in to your account.
- Use the "Bill Pay" link to access the enrollment form.
- Complete the enrollment form and click submit.
A: First, you need to enroll to activate your Online Bill Pay account. If you haven't enrolled, please follow the three steps shown above. If you have enrolled, you can make a payment in four easy steps.
Q: How are online payments delivered?
- Grab a bill and log in to your account.
- Click on the "Bill Pay" link.
- Add your payee from the "Payees" tab.
- Enter the amount you want paid and make your payment.
A: Payments are sent one of two ways—electronically or by paper checks. The majority of payments are delivered electronically. Your payment information, such as your account number, is sent via secure transmission. All other payments are made by paper checks that are mailed via the U.S. Postal Service.
Q: Is it secure?
A: Paying bills online is one of the safest ways to pay your bills. Online Bill Pay helps guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases your privacy because only you can access your account information, account numbers and payment history. As a result, you maintain tighter control of your account with real time access to your payments activity.
Q: How long does it take before my payment is received?
A: Generally, your payment is received within 2 to 7 days, depending on whether or not it is sent electronically or via paper check.
Q: How are the scheduled payments processed with Online Bill Pay?
A: Most scheduled payments are sent electronically and funds are withdrawn from your account on the