How to Recognize C&N Fraud Alerts

How C&N Will Contact You About Fraud

If we detect suspicious activity on your account, C&N may reach out via text message, phone call, or email.

A legitimate fraud alert from C&N will:

• Ask you to reply YES or NO to verify a transaction
• Never request sensitive information such as your passwords, PIN, or full card numbers
• Always be verifiable. If you're ever unsure, call us directly at 1.877.838.2517

Caller ID can be spoofed. Even if it appears C&N is calling, trust your instincts. It's always okay to hang up and call us back.

What C&N Will Never Do

Fraudsters often try to create urgency or confusion. C&N will never:

• Ask for your passwords, PIN, or full card number via phone, email, or text
• Instruct you to click a link to verify your account
• Pressure you to move or withdraw money to "protect" your funds
• Threaten or demand immediate action

When in doubt, pause, verify, and contact us directly.

What You Can Do If You’re Unsure

Take control with these simple steps:

• Pause and assess the situation. Scammers rely on creating urgency.
• Verify by hanging up and calling C&N using a trusted number.
• Check your account by logging in through the official C&N website or mobile app.
• Ask questions. A real C&N team member will understand and support your need to confirm their identity.

Your security is in your hands—but you are never alone. We are here to help.

Stay Informed, Stay Confident

Understanding how we communicate with you can help you recognize fraud attempts and protect your personal information.

• If something feels off, hang up and call us directly at 1.877.838.2517.
• Trust your instincts. C&N will never rush or pressure you.
• Share this information with family and friends to help them stay informed as well.

For more fraud prevention tips, visit our MoneyArmor page or follow C&N on social media for updates.

Thank you for trusting C&N. Stay safe and stay confident.