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System Requirements

Not sure if your computer or phone is compatible with our Online Banking system? Find out below.
 

C&N Online Banking System Requirements

Important notice regarding your Online Banking system requirements

 

C&N's Online Banking System will no longer support TLS 1.0 security protocol in order to align with industry best practices and ensure that your data continues to be highly secure.

What is TLS?

TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network.

When does this change take place?

On May 1st, we will begin to disable the TLS 1.0 encryption protocol, which may prevent those who still use it from using some or all of your online and mobile banking functionality. This means that you may need to upgrade your browsers to disable TLS 1.0 and use TLS 1.1 or higher, but this change will not affect you in any other way.

How do I know if I will be compatible?

You can test your TLS “score” by visiting this website, and you can see if your browser has already disabled TLS 1.0 by visiting this website.

Browser Requirements

 
Online Banking Requirements
(Click Icon to download most current version)
Windows® Vista
SP 2-3  
Windows®
7-8.1  
Windows®
10
Mac OS® X
10.6-10.11
Chrome icon
Google® Chrome™ 52+
red x green checkmark

Versions 52-61 may have slightly different  behavior
green checkmark

Versions 52-61 may have slightly different  behavior
green checkmark
Internet Explorer Icon
Internet Explorer™ 11.X+
red x green checkmark green checkmark red x
Microsoft Edge
Microsoft® Edge™
red x red x green checkmark red x
Firefox
Mozilla® Firefox® 46+
red x green checkmark

Versions 46-55 may have slightly different  behavior
green checkmark

Versions 46-55 may have slightly different  behavior
green checkmark

Versions 46-55 may have slightly different  behavior
Safari Icon
Apple® Safari® 9+
red x red x red x green checkmark

Version 9 may have slightly different  behavior
  • Browser support is subject to change with little to no notice. We encourage users to configure browsers for automatic updates.
  • C&N highly recommends using the most up-to-date browser for improved security and virus protection.

Adobe® Reader®
Adobe Reader is a free-to-download pdf reader. Adobe Reader will allow you to view your statements in our Online Banking system.

Standard System Requirements

  • Standard PC or Mac® with at least a 1-GHz processor and 1GB of RAM
  • Microsoft® Windows® 7/8/10, or Mac OS X- Note: Microsoft stopped supporting Windows XP and XP-compatible Internet Explorer, including security upgrades. We recommend that any user with an XP system should upgrade their system or replace Internet Explorer with Google Chrome™ for an up-to-date, secure Internet Browser.
  • Cable, DSL or IDSN Internet connection. Dial-up connections are not supported. Note: Satellite connections often have difficulty supporting encrypted, HTTPS applications. Some users with satellite cable connections may exhibit slow responses.
  • Desktop and laptop displays can be any height but must support at least a 1300-pixel width. Otherwise, you may need to scroll horizontally to see the entire interface.

Mobile Banking Technical Requirements

 
Operating System
Android™
Find your OS by going to
Menu > Settings > About Phone
5.X+ green checkmark
Apple iOS®
iPhone 4+
Find your OS by going to
Settings > General > About

 
9.X green checkmark
May exhibit slightly different behavior
10.X green checkmark
11.X+ green checkmark
  • Users must have a valid email address and telephone number.
  • Users on unsupported OS versions can still access their Online Banking via the mobile browser, however mobile browser access is minimally supported. C&N highly recommends using the mobile app instead of a browser if at all possible for the best and most secure experience.
  • The following mobile operating systems are not compatible with our mobile app: Windows Phone®, Blackberry®, Kindle Fire®, iOS versions earlier than 9.0, Android versions earlier than 5.0.
 
Connectivity   Camera Resolution
3G green checkmark
May exhibit slightly
different behavior
  Less than 1.9 megapixels red x
4G LTE green checkmark 1.9 - 4.9 megapixels green checkmark
May exhibit slightly
different behavior
Wi-Fi green checkmark 5+ megapixels green checkmark
  • Location services must be turned on in order for the branch and ATM location function to work properly.
 
  • Mobile Deposit requires a rear-facing camera to deposit checks.
  • Mobile Deposit must be completed in the mobile app and will not function through a mobile device browser.
* You may be charged access rates depending on your mobile phone carrier. Check with your service provider for details.