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Welcome Susquehanna Community Bank Customers

We're Glad You're Here.

We’re thrilled to welcome you from Susquehanna Community Bank into the C&N family. This page is your go-to hub for everything you need to know about banking with C&N.


Integration News & Updates

Wondering if everything is on track? Check here first for live updates.

yellow caution  We are aware of a service disruption affecting some types of debit cards transactions. We expect this to be resolved tomorrow, Tuesday December 9.
 
In the meantime, here’s what you can do:

  • Use your PIN at checkout: these transactions have been processing as normal
  • Use cash: visit your local branch or a C&N ATM to make a withdrawal
  • Contact us with urgent needs: by phone 570.568.6851, email [email protected], or chat at cnbankpa.com

We apologize for the inconvenience and will continue to add updates to this page.
 
Updated 12/8/2025


Let's Find What You Need

My Direct Deposits

Paychecks, Social Security, or other direct deposits? No worries,  they’ll keep arriving on time and in the right place.

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  • No immediate action is needed but to keep things running smoothly, it’s a good practice to update your routing number within a year after your December 8 conversion date.
  • Deposits continue as usual, same account, same day

Tip: Log into C&N Digital Banking (via web or app) to double-check your deposit on payday.

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Paying My Bills

Your bill payments are safe and sound with C&N.
 
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  • Bill Pay: Is ready for you within C&N’s digital banking. You should see your payments and payees as soon as you log in. 
  • Checks: Keep using your SCB checks until you run out. When you reorder, you’ll just use the C&N routing number.
  • Automatic Payments: We recommend that you take a moment to verify recurring transfers in C&N’s digital banking. 
  • Debit Card Payments: Don't forget to update your favorite apps or sites to your new C&N card.

Using My Debit Card

By now, we hope you’ve had a chance to activate & start tapping your C&N debit card around town.
 
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From top-tier features to unlocking automatic savings, your C&N card is your new BFF (best financial friend).
  • Digital Wallet: Just tap your phone to the card reader, and you’ve made grocery store visits easier than ever. 
  • Instant Debit Cards: Why wait for the mail to bring your lost or stolen debit card when you want walk in to one of our convenient locations & walk out with your new card? 
  • Debit Card RoundUp: Miss your spare change jar? Now you can have your debit card purchase round up to the nearest dollar and use those leftover coins to help build your savings. 
  • Card Management: Pause your debit card, set limits & personalize your alerts, all from within your C&N Digital Banking. 

 


Accessing Digital Banking

Your new C&N digital banking experience is here!
 
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How to Log In to C&N's Digital Banking
  1. Visit cnbankpa.com or open the C&N Mobile App
  2. Enter your existing username and password
  3. Verify your identity with a secure access code
  4. Create a new password

New to digital banking? Just click Enroll Now.

Tip: Be sure to log in before December 18 to for the easiest transition. Afterward, you can contact our C&N Care Center team for help: 1.877.838.2517.

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Fees & Charges

No surprises here, and in some cases, you might save!
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  • Full details are in your Welcome Book. We recommend you check out the product chart & fee schedule for a snapshot.
  • A Freedom Checking account will become a C&N Everyday Checking (still no monthly service charge or minimum balance)
  • While our extensive fleet of C&N ATMs are available with no surcharges, C&N will not support surcharge-free ATMs in the MoneyPass® network
 

Welcome Book


Business Banking

From payroll to payments, we’re making sure every detail of your business banking experience moves effortlessly to C&N.
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  • Remote Deposit Capture will now be available inside your C&N Digital Banking.
  • From a dedicated Treasury Management team, to best-in-class business solutions, visit our C&N Business Blueprint page to build, manage & grow your business.
QuickBooks® / Quicken® users: If your Susquehanna Bank account is connected to either of these Intuit platforms, these steps will help you avoid disruption.


Quicken Conversion Instructions

QuickBooks Desktop Conversion Instructions

QuickBooks Online Conversion Instructions


Customer Support

We’ve got you covered, every step of the way:
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  • Visit your Welcome Book for full details on your new C&N accounts.
  • Your local branches are open. The people & places you know are excited to welcome you to your new experience with C&N.
  • Have questions? We're ready to help! Our special Merger Help line will easily get you to the best teammate who is ready to help.
Merger Help Line: 570.568.6851


Welcome Book  Contact Us

Giving Back, Giving Together
Refer&Reward
Refer a friend to C&N and you'll both receive a special bonus: $50 for you, $50 for them!
Refer&Reward