Hang Up on Us
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Who's Calling You?
Scammers can pretend to be people and organizations you trust. They can even make a familiar name or number appear on your caller ID. If you’re ever unsure it’s really C&N, hang up and call us using a number you trust. We will never be offended that you chose to verify a call.
If You’re Unsure That It's a C&N Teammate

1. ASK THEIR NAME
Ask for the C&N teammate’s name. You don’t need to answer additional questions or continue the conversation.

2. HANG UP
A C&N teammate will understand and support your decision to verify the call. You will never offend us by choosing to protect yourself.

3. CALL A NUMBER YOU TRUST
Use the number on the back of your debit card, a saved C&N number or the number listed on our official website. Never use contact information provided by the caller.
IF A CALL COMES OUT OF THE BLUE, PAUSE.

SHARE YOUR PASSWORD
Online banking passwords should always remain private.

SHARE YOUR PIN
Never provide your debit card PIN.

SHARE A CODE
Do not share secure access or one-time verification codes.

MOVE MONEY
Never move money to an account provided by a caller or hide the reason for a transaction.
Think You May Have Responded to a Scam?
Don’t be embarrassed. Scams are designed to fool people, and you are not alone. Let us help. Stop communicating with the person, do not send more money or information and contact C&N immediately using a number you trust.
KEEP LEARNING. STAY PROTECTED.
Explore more resources to help protect your identity, accounts and money.
