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Digital Banking System Requirements

C&N Digital Banking System Requirements

Make sure your system is compatible to get the most out of your C&N digital banking experience



Browser Requirements

Browser Windows macOS
Chrome icon
Google® Chrome™
Current and previous two major versions
Recommended Recommended

Firefox
Mozilla® Firefox®
Current and previous two major versions

Supported Supported
Microsoft Edge
Microsoft® Edge™
Current and previous two major versions
Supported Unsupported
Safari Icon
Apple® Safari®
Current and previous two major versions
Unsupported Supported
  • Browser support is subject to change with little to no notice. We encourage users to configure browsers for automatic updates.
  • C&N highly recommends using the most up-to-date browser for improved security and virus protection.

Adobe® Reader®
Adobe Reader is a free-to-download PDF reader. Adobe Reader will allow you to view your statements in our Digital Banking system.
   

Standard System Requirements

  • Standard PC or Mac® with at least a 1-GHz processor and 1GB of RAM
  • Microsoft® Windows®, or macOS. Note: Microsoft stopped supporting Windows XP and XP-compatible Internet Explorer, including security upgrades. We recommend that any user with an XP system should upgrade their system or replace Internet Explorer with Google Chrome™ for an up-to-date, secure Internet Browser.
  • Cable, DSL or IDSN Internet connection. Dial-up connections are not supported. Note: Satellite connections often have difficulty supporting encrypted, HTTPS applications. Some users with satellite cable connections may exhibit slow responses.
  • Desktop and laptop displays can be any height but must support at least a 1300-pixel width. Otherwise, you may need to scroll horizontally to see the entire interface.


Mobile Banking Operating System Requirements

Android 9.x and later

Supported

Android 8.x

Limited Support

iOS 15.x and later

Supported

iOS 15.x and later

Supported

iOS 14.x

Limited Support

WatchOS 8.x and later

Supported

WatchOS 7.x

Limited Support

   

Connectivity Requirements

3G green checkmark
May exhibit slightly
different behavior
4G LTE or higher green checkmark
Wi-Fi green checkmark
   

 Mobile Deposit Camera Resolution Requirements

Less than 1.9 megapixels red x
1.9 - 4.9 megapixels green checkmark
May exhibit slightly
different behavior
5+ megapixels green checkmark
   
  • Location services must be turned on in order for the branch and ATM location function to work properly.
  • Mobile Deposit requires a rear-facing camera to deposit checks.
  • Mobile Deposit must be completed in the Mobile App and will not function through a mobile device browser.
  • * You may be charged access rates depending on your mobile phone carrier. Check with your service provider for details.
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