Navigation

Williamsport Customer Service Representative

Job Title:   Customer Service Representative

Location:   Williamsport

FUNCTION:

This position plans and implements business development efforts for consumer and business deposit products. Provides extraordinary customer service to build long lasting customer relationships within the branch.

WORK PERFORMED:

Enhance customer retention and deepen existing relationships through cross sales, referrals and new deposit account openings. Focus attention on in-branch business development efforts. Assume responsibility for the efficient, effective and accurate performance of teller functions. Assume responsibility for other duties as assigned. Customer Service - exemplifies Citizens & Northern's Quality Client Service Standards.

QUALIFICATIONS:

Excellent skills in: customer focus, communication, relationship building, product knowledge, technical and cash handling.

EDUCATION/EXPERIENCE:

High school education or equivalent. One year of previous related experience in cash handling and customer service setting, preferably in a banking environment or equivalent combination of education and experience.