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Wellsboro Customer Transaction Specialist

Job Title:   Customer Transaction Specialist

Location:   Wellsboro

FUNCTION:

Processes all transactions presented at teller window. Balances window daily and refers bankproducts and services in support of customer's needs. Builds the relationship between the customerand Citizens & Northern Bank.

WORK PERFORMED:

Enhance customer retention and deepen existing relationships through cross sales and referrals. Assume responsibility for the efficient, effective and accurate performance of teller functions. Provide extraordinary service that builds long lasting relationships and creates brand loyalty. Assume responsibility for other duties asassigned. Customer Service - exemplifies Citizens & Northern's Quality Client Service Standards.

QUALIFICATIONS:

Excellent skills in: customer focus, communication, technical, cash handling, math and efficient operations.

EDUCATION/EXPERIENCE:

High school education or equivalent. Up to 6 months of previous cash handling and/orc ustomer service experience or equivalent combination of education and experience.